Welcome to motosol.co.uk, operated by MotoSol Adventures (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal data responsibly.
Last updated: February 2026
1. What Data We Collect
When you use our contact form or make a booking enquiry, we may collect:
- Your name
- Your email address
- Your phone number (if provided)
- The content of your message or enquiry
- Any additional information you choose to share (e.g. riding experience, preferred dates)
We also automatically collect basic technical data when you visit the Site, such as your IP address, browser type, and pages visited. This is collected via server logs and, where applicable, cookies.
2. How We Use Your Data
We use the information you provide to:
- Respond to your enquiry or booking request
- Provide the services you have booked (tours, training, transport, workshop)
- Send you relevant information about your booking
- Improve our website and services
- Comply with legal obligations
We will not use your data for marketing purposes unless you have explicitly opted in.
3. Legal Basis for Processing
We process your personal data on the following grounds:
- Consent: When you submit a contact form or enquiry
- Contract: To fulfil a booking or service agreement
- Legitimate interest: To improve our services and maintain site security
4. Data Sharing
We do not sell your personal data. We may share your information with:
- Our hosting provider (IONOS) for website operation
- Accommodation and service providers when necessary to fulfil your booking
- Legal authorities if required by law
5. Cookies
This website uses essential cookies to ensure it functions correctly. We may also use analytics cookies to understand how visitors use the Site. You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. Booking records are retained for up to 6 years for accounting and legal purposes.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@motosol.co.uk.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
10. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@motosol.co.uk or via our contact form.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled incorrectly.